Right of cancellation
You have the right to cancel this agreement within 14 days without giving any reason.
The cancellation period is fourteen days from the date upon which you, or a third party nominated by you who is not the carrier, took delivery of the latest goods.
To exercise your right of cancellation you must contact us at:
with a clear declaration (e.g. letter sent by post, fax or e-mail) of your decision to cancel this agreement. You may use the attached model cancellation form for this, but this is not obligatory.
To meet the cancellation deadline, simply notify us of your intention to exercise your right of cancellation before the cancellation deadline.
Consequences of cancellation
If you cancel this agreement, we shall promptly refund all payments received from you, including delivery charges (except for additional costs arising from the fact that you have chosen a different type of delivery from the standard economy deliveryas offered by us) at the latest within fourteen days from the day upon which we received notification of your decision to cancel this agreement. For such refunds we will use the same means of payment that you have used in the original transaction, unless otherwise expressly agreed with you; under no circumstances will any fees be charged to you on account of such refund.
We may refuse to make any refund until we have received the goods or you have demonstrated that you have sent the goods back, whichever is earlier.
You must send back or return the goods promptly and in any case at the latest within fourteen days from the day on which you notified us of the cancellation of this agreement to:
Dr. Schär Deutschland GmbH
Simmerweg 12, D-35085 Ebsdorfergrund
This deadline will be met provided you send the goods before expiry of the 14-dayperiod. You are liable for the direct costs of returning the goods.
You shall only be liable for any loss in the value of the goods if, upon testing of the nature, properties and functioning of the goods, such loss in value can be demonstrated as being due to unnecessary handling.
End of information regarding right of cancellation